Fault Finding
Problem I enter my passcode to set the system but the system emits an intermittent sound
and one of the indicator zones is on.
Cause The tone indicates that a detector is active or a door has been left open. The
indicator that is on, indicates which detector or door is active.
Action Close doors, wait 10 seconds and try again. If the problem persists contact your
alarm company.
Problem After unsetting the system one of the zone indicators remained on.
Cause The indicator shows the alarm zone that was activated when the system was set.
Action Pleaserefertothesectionon"ResettingAfteranAlarm"aftercheckingthebuilding.
Problem The system emits an two-tone beep every time I open certain doors.
Cause The system has a facility called "Chime", which causes the internal sounders to emit
a two-tone beep every time certain zones are activated.
Action To turn this facility on or off, see the section on "Chime".
Problem The internal sounder and TAMPER indicator comes on during the day.
Cause This shows that the panel has detected a "tamper" fault, i.e. a wiring fault or a cover
removed from a detector, control panel or external siren.
Action Call your alarm company immediately.
Problem The system was in the unset mode and the internal sounder operated, and
external sounder sounds pulses on and off.
Cause The system has a facility to monitor smoke detectors (zone 4). If one of these is
activated, the external siren will be pulsed on and off to show that the alarm was
caused by a fire and not a burglar.
Action Check the smoke detector to ensure that they are clear of smoke. If the problem
persists contact your alarm company.
Problem The UNSET indicator is flashing.
Cause The mains power to the panel is off or the internal fuse has blown. The system will
operate from the internal battery for about 8 hours.
Action If the mains to the building is on, contact your alarm company.
Problem When setting the system, the external strobe starts to flash.
Cause This shows that the system has not set correctly.
Action Re-enter the building, clear the indications and try again.
Problem Although I follow the correct procedure, the system will not allow me to change
my passcode.
Cause Thesystemanalysesthenewcodeenteredandmayrefusetoacceptcertaincode
combinations for technical reasons.
Action Try repeating the procedure with a different passcode.
18015 Drg No. 33:1939:00 Issue 01 Doc. 02 April, 1997
(32 pages)
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